| Category: | Cam2Cam Mobile |
| Question: | Cam2Cam is not starting when I tap the button, or is not accessing my mic and cam. |
| Answer: | Occasionally, mobile devices will get stuck, and not ask for mic/camera permissions when users activate Cam2Cam mobile. One solution to this problem is to open your device's Camera app. Once you see your camera active in this app, close the app and return to the site and the Cam2Cam panel. The browser should now prompt you for permissions and allow you to use the feature. If this problem persists, please contact our 24-hour technical support team. |
Back to FAQ Main Page
